Your Refund

3 EASY STEPS TO CLAIMING YOUR REFUND

As a foreign visitor you are entitled to claim back the tax you pay on your purchases when you take them home. The easy and safe way to reclaim your tax is with Global Refund, the world's leading tax refund company. This service is offered by major retailers world-wide.
Note: All foreign visitors as well as Turkish citizens living abroad are entitled for tax refund.
The VAT rate in our country is 18%

Your total purchases in a store must exceed TRL 50.000.000 + VAT (depending on the exchange rate and revised limits the equivalent is aprox. 50 to 100 US$, please cheque with the sales staff)

Your Global Refund Cheque must be stamped by Customs at departure within 3 months following your purchase date.

Your Refund amount is the VAT less an administration fee.

1. In the Store
Shop wherever you see the Global Refund TAX FREE SHOPPING sign. Whenever you make a purchase, just ask for the Global Refund Cheque. You'll find more than 190,000 shops around the world offering the Global Refund service, where you will find a highly trained member of staff happy to help and assist.

2.Through Customs
when leaving Turkey, simply show your purchases,
invoices and passport to customs officials and have your Global Refund invoice/cheques stamped. Customs personnel are well informed of the Global Refund system.

3. Collect your refund
Finally, receive your cash refund by cashing your Global Refund Cheques at our nearby Cash Refund Office after you have obtained the customs stamp. Alternatively, latest in 30 days following your departure, you can mail your validated Cheques to the Global Refund Turkey Office and request the direct crediting of a chosen credit card or bank Account, or even a bank check to be sent to a chosen address.


CASH REFUND OFFICES AT DEPARTURE

Istanbul Ataturk Airport Isbank open every day- 24 hours
Ataturk Airport Change Office open every day- 24 hours
S.Gokcen Airport Isbank open Monday - Friday 09.00 -12.30/ 13.30-17.30
Karakoy Harbor Isbank open Monday - Friday 09.00 -12.30/ 13.30-17.30
 
Ankara Esenboga Airport Isbank open every day- 24 hours
 
Izmir A.Menderes Airport Post Office open every day- 24 hours
 
Antalya Bayindir Airport Tax Free Office open every day- 24 hours
Bayindir Airport Post Office open every day- 24 hours
 
Kusadasi Seaport Isbank open Monday - Friday 09.00 -12.30/ 13.30-17.30
 
Bodrum Milas Airport Isbank open every day- 24 hours
Seaport Tax Free Office open every day - 08.00 - 20.00
 
Dalaman Intl. Airport Isbank open every day- 24 hours
 
Trabzon Seaport Karden Turizm open every day- 24 hours
 
Kapikule Border Crossing post Office open every day- 24 hours
 
Ipsala Border Crossing post Office open every day- 24 hours